
Frequently Asked Questions
RETURN POLICY?
For our rackets, you have a 60-day trial period with a guaranteed full refund if returned. All other items can be returned within 30 days of receiving them. For a return label, contact us at hello@pebblepadel.com. Ensure you retain your shipping proof until your refund is processed. Any return fees, if applicable, will be deducted from your refund.
DIDN'T RECEIVE ORDER CONFIRMATION?
If you've missed your order confirmation, get in touch with us at hello@pebblepadel.com, and we'll update you promptly.
CHANGED YOUR MIND ABOUT THE ORDER?
Reach out to us quickly at hello@pebblepadel.com if you want to cancel. Depending on the order's progress, we might be able to halt it. Otherwise, remember our 30-day return policy.
RECEIVED A DAMAGED ORDER?
In case your items arrive damaged, inform us immediately at hello@pebblepadel.com with a photo of the damage. We'll prioritize sending you a replacement.